Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you use our PostgreSQL education services.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Information We Collect

When you visit our website or enroll in our PostgreSQL programming courses, we collect various types of information to provide you with better educational services and support your learning journey.

Personal Information

Name, email address, phone number, and mailing address when you register for courses or contact us.

Educational Data

Course progress, assignments, quiz results, and learning preferences to personalize your experience.

Technical Information

IP address, browser type, device information, and website usage patterns for security and optimization.

Communication Records

Support tickets, feedback forms, and correspondence to improve our services and resolve issues.

How We Use Your Information

We use collected information for legitimate educational and business purposes. Your data helps us deliver quality PostgreSQL training and maintain our educational platform effectively.

  • Providing course materials, assignments, and personalized learning paths
  • Communicating about course updates, schedules, and important announcements
  • Processing payments and managing your enrollment status
  • Improving our curriculum based on student performance and feedback
  • Ensuring platform security and preventing unauthorized access
  • Complying with educational regulations and maintaining academic records

We never sell your personal information to third parties or use it for purposes unrelated to your education and our legitimate business operations.

Information Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. Our approach to data sharing is conservative and always in your best interest.

Service Providers: We work with trusted third-party providers for payment processing, email delivery, and website hosting. These partners access only the minimum data necessary to perform their functions and are bound by strict confidentiality agreements.

Legal Requirements: We may disclose information when required by Taiwan law, court orders, or to protect our rights and the safety of our students and staff.

Business Transfers: In the unlikely event of a merger or acquisition, student data would be transferred only with appropriate safeguards and notice to affected individuals.

Your Rights and Choices

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information.

Access Right

Request a copy of all personal data we hold about you, including course records and communication history.

Correction Right

Update or correct any inaccurate information in your student profile or academic records.

Deletion Right

Request deletion of your data after course completion, subject to legal retention requirements.

Portability Right

Receive your educational data in a structured format for transfer to other institutions.

Objection Right

Object to processing of your data for marketing purposes or withdraw consent at any time.

Restriction Right

Request temporary suspension of data processing while we address your concerns or disputes.

To exercise your rights: Contact us at contact@futurenodeinnovate.com with your request. We'll respond within 30 days and verify your identity before processing any requests.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our security approach combines technical, administrative, and physical safeguards.

Technical Safeguards: All data is encrypted in transit and at rest using industry-standard protocols. Our servers are secured with firewalls, intrusion detection systems, and regular security updates.

Access Controls: Employee access to student data is strictly limited to those who need it for their job functions. All staff receive privacy training and sign confidentiality agreements.

Regular Audits: We conduct quarterly security assessments and maintain compliance with Taiwan's data protection regulations and international best practices.

Incident Response: In the unlikely event of a data breach, we'll notify affected individuals and relevant authorities within 72 hours as required by law.

Data Retention Periods

We retain your information only as long as necessary to provide services and comply with legal obligations. Different types of data have different retention periods.

Course Materials & Progress: Retained for 3 years after course completion for academic records and certificate verification
Payment Information: Kept for 7 years as required by Taiwan tax and accounting regulations
Marketing Communications: Until you unsubscribe or withdraw consent, then immediately deleted
Support Tickets: Maintained for 2 years to improve service quality and resolve recurring issues
Website Analytics: Aggregated data retained indefinitely, individual data deleted after 26 months

International Data Transfers

While our primary operations are based in Taiwan, some of our service providers may process data in other countries. We ensure adequate protection for any international transfers.

Safeguards: All international transfers are protected by appropriate safeguards such as Standard Contractual Clauses approved by data protection authorities.

Third-Party Locations: Our hosting providers operate data centers in Taiwan and Singapore with equivalent data protection standards.

Your Control: You can request that your data remain within Taiwan by contacting us, though this may limit some service features.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You have control over these technologies.

Essential Cookies: Required for basic website functionality, including login sessions and security features. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our website to improve performance and user experience. You can opt out through your browser settings.

Preference Cookies: Remember your settings and preferences for a more personalized experience across visits.

You can manage cookie preferences through your browser settings or contact us for assistance with privacy-focused browsing options.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent website notices.

Notification Process: For material changes, we'll provide at least 30 days advance notice and may require renewed consent where legally required.

Version Control: Each policy version includes an effective date and summary of changes for transparency.

Continued Use: Your continued use of our services after policy changes indicates acceptance of the updated terms.

Privacy Questions and Contacts

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email: contact@futurenodeinnovate.com
Phone: +886226264729
Address: 220, Taiwan, New Taipei City, Banqiao District, Guanqian E Rd, 49號2樓

Our privacy team typically responds to inquiries within 2-3 business days. For urgent privacy concerns, please call during business hours.